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Credit limit past renewal cost

New Here ,
Apr 12, 2024 Apr 12, 2024

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My license renewal cost is over my credit card limit and I have no alternative credit card. Will I be charged still even if it is over my limit? or do they accept debit card or bank transfers?

 

TOPICS
Billing

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Community Expert ,
Apr 12, 2024 Apr 12, 2024

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contact adobe support to rectify.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Adobe Employee ,
Apr 12, 2024 Apr 12, 2024

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Hi there,

We appreciate you contacting us. Check out this article for help: https://adobe.ly/3TTF3aV

Let us know if yo have any questions. 

 

Thanks,

Shivangi

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