-make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
Before you cancel, do the math to ascertain if this is beneficial or not. There is a 50% early termination fee for cancelling an annual plan. And you will lose any special discounts you may have enjoyed under your old plan.
In other words, it will cost you something to cancel and it may cost more to resubscribe later.
Nancy O'Shea, Adobe Product User & Community Professional Alt-Web Design & Publishing ~ Web : Print : Graphics : Media