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Dar de baja mi plan

New Here ,
Jun 22, 2022 Jun 22, 2022

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Porque me están cobrando US$82.45 por cancelar mi plan, si yo lo solicite en cobro mensual, y aquí me dicen que es un plan anual, yo no quería eso, y ya no puedo seguir pagandolo. Ayudenme por favor.

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Community Expert ,
Jun 23, 2022 Jun 23, 2022

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MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

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Adobe Employee ,
Jun 23, 2022 Jun 23, 2022

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Hi Cristina,

We appreciate you writing in and we understand your point of view. Check out this article to know about the cancellation terms and conditions for Adobe subscription: https://www.adobe.com/legal/subscription-terms.html

I hope it helps.

 

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Community Expert ,
Jun 23, 2022 Jun 23, 2022

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it's not so much a question of what you wanted, but what do you chose.  if you chose an annual plan, there's a penalty (=1/2 the remaining commitment) for early termination. 

 

check your account to see what you chose, https://accounts.adobe.com

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