Deactivate Old CS 5.5 License from all Computers

[CBrown68]

Hello, I need to deactivate all the computers with my old Adobe CS 5.5 licenses; how can I do that when I no longer have access to the computers?

[John T Smith · Accepted solution]

You can't do that... the ONLY way to deactivate an old license is to do it on the machine where the license is activated

Also, due to a policy change, Adobe support is no longer allowed to adjust an activation count

[kglad]

ie, if you can't use the computers that have activations, you can't deactivate.

[WebDiane]

That's totally crazy and might I add just wrong for Adobe to do to their long time customers.

[kglad]

it's actually minor compared to what we all have been expecting.