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Dead plan and dead email - how do I contact to cancel plan?

New Here ,
Aug 23, 2022 Aug 23, 2022

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My original email address no longer exists and I no longer have access to Adobe products but payment is still being taken from my credit card without authorisation. How do I contact Adobe directly to cancel the plan?

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Account management , Billing

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Community Expert ,
Aug 23, 2022 Aug 23, 2022

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You authorized those payments when you agreed to the subscription terms

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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