Delete account error

New Here ,
Jun 03, 2022 Jun 03, 2022

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I want to delete my account because I started a new one when my credit card got hacked. It's not allowing me to because of billing problems. Please help.

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Account management , Billing

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Adobe Employee ,
Jun 03, 2022 Jun 03, 2022

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Ryki, please see https://helpx.adobe.com/manage-account/using/delete-adobe-account.html for information on how to request an account be deleted.  If you need assistance or have any questions, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen so a member of our support team can assist you.

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LEGEND ,
Jun 04, 2022 Jun 04, 2022

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The chances are the old account has an unresolved debt. It might be increasing each month. Did you ever tell Adobe?

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