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Demonstrate the age

New Here ,
May 30, 2023 May 30, 2023

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Hi, I would like to use the Photoshop beta for the IA, but I cannot prompt because it says I'm not 18 y.o. I demonstrate with my certificate student that I was born in 1993 how is it possible that I still have this issue? 
I uninstalled and reinstalled the app later in the verification but nothing

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Community Expert ,
May 30, 2023 May 30, 2023

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1 - Sign out and sign back in to both the Creative Cloud Desktop app and the Photoshop (beta) app
2 - Log into Behance with your Adobe ID and enter your Date of Birth.
3 - If you sign in using social sign-in (Apple, Google, and Facebook), ensure that your date of birth in that account is set to public instead of private.

 

Once your Date of Birth is up to date, relaunch the Photoshop (beta) app to enable Generative Fill.

 

====================================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

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Adobe Employee ,
May 31, 2023 May 31, 2023

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Hi there, 

 

Please see this link for help:

https://community.adobe.com/t5/account-payment-plan-discussions/how-to-update-my-date-of-birth-the-g...

 

Hope this helps!

 

Regards 

Kanika 

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Community Expert ,
May 31, 2023 May 31, 2023

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@kanikas28368183 

 

you keep posting (in various threads) a link that says the same thing as posted in my message.

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