Didn’t realise you can’t install premier pro on iPad?

[Lizzie27163356gpya]

I accidentally paid for a year of all the apps thinking I could install premier pro on my iPad but ofc u can't, it's been longer than 14 days, is it possible to get a refund? Literally can't use what I paid for. 

[moderator moved this from Enterprise & Teams to Account, Payment, & Plan ]

[Abambo · Accepted solution]

No, Premiere Pro does not work on your iPad. Rush does, however.

I would suggest, you contact Adobe customer support to discuss your options:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)