• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Didn’t realise you can’t install premier pro on iPad?

New Here ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

I accidentally paid for a year of all the apps thinking I could install premier pro on my iPad but ofc u can't, it's been longer than 14 days, is it possible to get a refund? Literally can't use what I paid for. 

 

[moderator moved this from Enterprise & Teams to Account, Payment, & Plan ]

TOPICS
Billing

Views

41

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 04, 2023 Jan 04, 2023

No, Premiere Pro does not work on your iPad. Rush does, however.

 

I would suggest, you contact Adobe customer support to discuss your options:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html.

...

Likes

Translate

Translate
Community Expert ,
Jan 04, 2023 Jan 04, 2023

Copy link to clipboard

Copied

LATEST

No, Premiere Pro does not work on your iPad. Rush does, however.

 

I would suggest, you contact Adobe customer support to discuss your options:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

For support via Twitter:
https://twitter.com/AdobeCare

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines