• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Does Adobe “all-included”plan membership cancel all Adobe individual plans?

New Here ,
Dec 03, 2021 Dec 03, 2021

Copy link to clipboard

Copied

I already pay monthly for two different Adobe plans (Photography & Adobe DC). If I sign up for the “all-included $29.99 monthly plan. should I first cancel the two other plans?

Views

166

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 03, 2021 Dec 03, 2021

Copy link to clipboard

Copied

Hi @James22081421r2a3,

Yes that is how it's done(you don't need to cancel explicitly though, there is an option of changing plans). You will recieve the applicable refund and will be migrated onto the new plan, on the final screen do confirm the amount of refund that you will get before moving forwared. For details see the following link

https://helpx.adobe.com/manage-account/using/change-plan.html

If you have any further questions or something is unclear during the process, get in touch with the support team they will help you out. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

LATEST

Yes.  But there is a 50% early termination fee if you cancel before your 12th month of service.  Contact Adobe Support.  If you're nice, the agent may waive that fee for you. 😇

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines