Is the Contact Us option active as advertised Real help from real people.Start now? Does someone know how can I contact a representative and ask question regarding my account which is not in the FAQ list?
"Real help from real people" does not, unfortunately, refer to customer support. It refers to other users who can often ehlp answer questions about how to do something in an Adobe program.
You need the actual customer service. The users here, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.
CHAT: Click the following to contact Adobe customer support staff for help:
Thank you LinSims for the detailed information. It was really helpful.
However, I will disagree with 'Real help from real people" does not, unfortunately, refer to customer support' as it is on the Help Center page related with various topics- account, billing, installation issues etc.