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Does Pro (Subscricption) Include Acrobat DC?

New Here ,
May 19, 2021 May 19, 2021

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Does Pro (Subscricption) Include Acrobat DC?   I had pro for video editing and without really thinking about it purchased a subscription for Acrobat DC and download from there.  THEN again under my apps in the cloud.  Now its acting a bit funky.

 

a)  If DC comes with Pro will cancelling the DC subscription cause a problem?

b)  If DC does NOT come with Pro why is there not an option to have both applications at a cheaper price than buying each individually?  I ask because before the Free trial is up I have to choose between one or the other and its probably Pro that is gonna go.   Current price tag too much for me to handle.

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correct answers 1 Correct answer

Adobe Community Professional , May 19, 2021 May 19, 2021
There is Acrobat Pro DC and Acrobat Standard DC. Acrobat Pro DC,can do all that Acrobat Standard DC can. I would suggest going to Adobe Customer Support to fix this (make sure to sign into your Adobe account first): https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window. Type "Agent" in the chat box to bypass the chatbot and be connected to a person. You may also be able to contact Adobe by phone: https://helpx.adobe.com/contact/phone.html

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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There is Acrobat Pro DC and Acrobat Standard DC. Acrobat Pro DC,can do all that Acrobat Standard DC can.

I would suggest going to Adobe Customer Support to fix this (make sure to sign into your Adobe account first):


https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

 

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New Here ,
May 19, 2021 May 19, 2021

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To be make sure I understand you:  If I have pro it should include Acrobat DC pro, correct?

If that is the case I simply need to cancel my free Trial of Acrobat DC and Delete it (I assume) and I should be Good to go.

I very much appreciate your response----Extremely helpful

Self Realization shared:  Until now I had only needed the video editing software and never dug any deeper.  Have now realized I have been significantly underutilizing  available resources I am paying for that would have made my life MUCH easier on several occasions in the past.

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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New Here ,
May 19, 2021 May 19, 2021

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Thank you, I did not even realize! Will be more careful next time.

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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>If I have pro it should include Acrobat DC pro

 

I am confused by what you are saying

 

PREMIERE Pro is for video editing, and does NOT include Acrobat which is to create/edit a PDF file

 

They are completely different programs, used for completely different tasks

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LEGEND ,
May 19, 2021 May 19, 2021

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Yes, the problem is you just say "Pro". There is no product called just "Pro". Premiere Pro? Acrobat Pro? Something else?

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