Don't have Photography plan in August 2024, can't go back because Adobe says I already have it

[peniche]

I cancelled my photography plan in August 2024. Now, I decided to go back but I can't because Adobe says I already have the plan.
I don't. Even if I try to get the complete creative cloud, it says I can't because that includes the photography plan.

It is SUCH A HASSLE to work with Adobe. Unbelievable.

[kglad]

contact adobe support to rectify.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

[Shivangi_Gupta]

Hi @peniche,

We are sorry for the experience. I checked your account details and found that you have purchased a new subscription for Adobe Photography plan.

Let us know if you have any questions. We'll be happy to help. 

^SG