DOnt let me edit my credit card info

New Here ,
Mar 13, 2022 Mar 13, 2022

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HI, I recently cancel the adobe plan, and this horrible company charge on me a penalty for a early cancelation o whatever...

 

I just want to delete my credit card and from the page don´t let me do that

 

Please, i am fed up with your nasty policies, can you give me a hint??

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correct answers 1 Correct answer

Adobe Community Professional , Mar 13, 2022 Mar 13, 2022

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
T

...

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Adobe Community Professional ,
Mar 13, 2022 Mar 13, 2022

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When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a yellow highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan-discussions/adobe-subscription-is-a-rip-off/td-p...

 

You agreed to pay for a year, and Adobe charges 1/2 of the remaining time if you cancel early

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New Here ,
Mar 13, 2022 Mar 13, 2022

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I have already pay! thats no the question, the queston is why I cant edit my credit card info??? 

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Adobe Community Professional ,
Mar 13, 2022 Mar 13, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
Mar 13, 2022 Mar 13, 2022

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what a joke of support.....

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