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I began my After Effects 2020 trial on March 1st and was charged $10.66 on the 2nd. Yesterday, on my last day of the trial, I was charged $22.41. Now it’s asking me about “seeing plans and pricing” as if I haven’t already paid. What is going on???
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You need to go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
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I've moved this to the Account, Payment, & Plan forum.