Double payment & Lightroom Classic still in trial

[Łukasz25991223x39j]

I was trying to fetch the trial of Lightroom CC + 1TB of cloud services. After realizing that the 1TB is not fitted for photography at all, I tried to switch the plan (still in trial) to Photography 20GB. At this point I was charged for full product (13€). After realizing that I went to profile and indeed there were 2 plans.

I cancelled the one that was described as 7 day trial, and left the already paid for.

Yet in Cloud Desktop under applications section there is still a information that Lightroom Classic will expire in 7 days.

What's the problem here? And why can't the guidelines for Cloud storage purpose be laid out in a way that does not confuse?

[John T Smith]

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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[Nancy OShea]

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.