DRI Adobe Sales

New Here ,
Sep 04, 2020 Sep 04, 2020

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Hi. I have a charge on my credit card each month of DRI Adobe Sales.  I don't know what this is.......anyone have any information on this?

 

Thanks in advance!

Maggie

 

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correct answers 1 Correct answer

Adobe Community Professional , Sep 04, 2020 Sep 04, 2020

That means that you, or someone using your credit card, has an Adobe subscription

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks l

...

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Adobe Community Professional ,
Sep 04, 2020 Sep 04, 2020

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That means that you, or someone using your credit card, has an Adobe subscription

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Adobe Community Professional ,
Sep 04, 2020 Sep 04, 2020

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DRI is Digital River, a 3rd party payment gateway which handles Adobe transactions in certain parts of the world such as Europe.

 

For more information, contact Adobe Customer Care.

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