Editing payment options

[Pedro ivo5FB3]

Hello,

Im unable to change my payment options. After opening the window of "Edit Billing and Payment" I cant click on any option and not even close the window, like the bottons arent working. I have to refresh the windows to get back to main account window. Ive tried in different computers, browsers and internet connections. 

Any idead?

Thanks.

[Jeffrey_A_Wright]

Pedro, thanks for your question. If you have already attempted the steps listed in https://adobe.ly/42cxOhY then please click on https://adobe.ly/42bdrC1 to begin a secure chat session with a member of our support team. You may need to use a different device if the chat window fails to open. ^JW

[Pedro ivo5FB3]

Hello,

Issue auto resolved itself days later. ? I could edit payments normally. 

Thank you.

[kglad]

@Pedro ivo5FB3 

excellent. and thank you for the update.

[kglad]

p.s. if you use chat, type "agent" into the chat field to bypass the bot.

[Shivangi_Gupta]

Hi @Pedro ivo5FB3,

We're just chiming in to check if you get your issue resolved or if you still need help.

Let us know.

Regards,

Shivangi