eliminación de cuenta de Adobe

New Here ,
May 11, 2020 May 11, 2020

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recibi un correo de Confirmación de solicitud de eliminación de cuenta de Adobe

que puedo hacer para cancelar

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correct answers 1 Correct answer

Adobe Community Professional , May 11, 2020 May 11, 2020
To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html -or Chat link https://helpx.adobe.com/contact/support.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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Adobe Community Professional ,
May 11, 2020 May 11, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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New Here ,
May 11, 2020 May 11, 2020

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I don't want to delete my account.

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Adobe Community Professional ,
May 11, 2020 May 11, 2020

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Use the chat link I provided to discuss your account problem with Adobe

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New Here ,
Oct 01, 2020 Oct 01, 2020

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SEÑORES ADOBE, NUCA USE EL PRODUCTO SE DEMORO EN DESCARGAR, NO LO HE USADO, PERO ME ESTAN COBRANDO EL IVA Y HA SIDO IMPOSIBLE ELIMINAR LA CUENTA Y LA TARJETA QUE ME HICIERON COLOCAR DE PAGO

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New Here ,
May 26, 2022 May 26, 2022

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Me pasa lo mismo Adobe pone toda clase de problemas para cerrar una cuenta.  Debría ser algo fácil.  No quiero calificar esto pero es contrario a las leyes del consumidor. 

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Explorer ,
Jun 05, 2022 Jun 05, 2022

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Yo cancelé la cuenta, recibí la confirmación y... no me la cancelaron. Me quieren cobrar por una cuenta cancelada. Adobe maltrata a sus clientes.

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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please don't cross-post.  

 

the correct answer here is the same as the correct answer on your thread, Solved: Devolución de cobros indebidos de Adobe Creative C... - Adobe Support Community - 12985779

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Explorer ,
Jun 05, 2022 Jun 05, 2022

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El servicio de cancelación de cuentas de Adobe es MUY DEFICIENTE.

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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I will repeat - nobody here can help with an account or payment problem

 

Use the links I provided to contact Adobe

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