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Email issues

New Here ,
Nov 08, 2021 Nov 08, 2021

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I have recently signed up for a trial. I decided I did want to use the service. Now I've been charged £33.97 for something I do not want. I cancelled the trial but I think the the charge is for for what I though was a failed attempt. I think what happned was I put the wrong email in and then had a techinical issue then tired agan. 

 

Is there a number I can ring this needs sovling asap and needs a human 

Thanks 
Jay


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Account management , Billing

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Community Expert ,
Nov 08, 2021 Nov 08, 2021

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To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.

For phone support see the following

https://helpx.adobe.com/contact/phone.html
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Community Expert ,
Nov 08, 2021 Nov 08, 2021

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