i want to solve this problem (cancle it without paying)
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
i didn't pay i don't have enough money
I don't understand. If you have no money and no intention of paying, why did you order, why did you give Adobe a credit card to bill?
There is nothing to cancel until the 8th day of service when your free trial converts to a paid plan.
okay Nancy then tell me where can i download old version(2019)
You can download old versions only if you are a paying customer - and you can only download 2020 today. But why do you still ask questions if you have no intention of paying?
because i live in egypt my parents refused to support me to pay photoshop i tried to work on my youtube channel to earn money but the viewers and likes are so less i don't have jobs because i'm still young for that i'm 13
I don't know why you are telling us this Are you asking us to give you free software, we do not even work for Adobe? Or are asking us to help you break a promise to pay? We can only explain Adobe's policies. You should know there are many other photo editors, some of them are free. You do not need a Rolls Royce to get across town.
Well, I'm sure you will do more than me to help.
so you can't help me to download old version of photoshop?
There are no old versions of Photoshop for you to download. Sorry.
Until you're old enough to support yourself, use FREEWARE Gimp and Inkscape.
Goodbye and good luck!