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Error message with subscription

New Here ,
Jan 25, 2022 Jan 25, 2022

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I have paid my subscription but account is showing as free user and I keep getting an error message 

please assist 

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Community Expert ,
Jan 25, 2022 Jan 25, 2022

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Community Expert ,
Jan 25, 2022 Jan 25, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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