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Nunca he contratado nada desde un chat y prefiero asegurarme.
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if it's adobe's chat, yes.
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Adobe chat is here (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
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Why do you not go to Cloud Plans https://creative.adobe.com/plans