Factura sin IVA

[Juanfbeca]

Al comprar Adobe Elements puse por error mi código de identificación fiscal español en el VAT code, ya que el formulario está exclusivamente en inglés e induce a confusión. Yo no tengo derecho a exención fiscal y eso me puede provocar probleas fiscales. Les ruego que me indiquen los trámites para corregir este problema y pagar el VAT correspondiente. Gracias

[kglad]

these are user-to-user forums.

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

[valsmontesz]

Hola, lograste resolverlo? Tengo el mismo problema!

[Peru Bob]

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html