• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Facturacion

Community Beginner ,
Nov 22, 2023 Nov 22, 2023

Copy link to clipboard

Copied

Hola, hace dos meses adobe me aparece de forma distinta en la tarjeta, antes me salia Adobe Creative Cloud y en pesos y ahora me sale Adobe System So y en dolares, a alguien mas le paso o es otra cosa?

Soy de argentina, por q le pregunto a los asistentes de adobe y no me saben responder de que es o si es de ellos

Views

95

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2023 Nov 22, 2023

Copy link to clipboard

Copied

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work This will NOT work
if you are using a VPN.

This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2023 Nov 23, 2023

Copy link to clipboard

Copied

ya hablé con soporte y no supieron responderme por eso vine a la comunidad,
no entiendo como es q ellos no saben si hay cambios en su nombre de
facturación eso no lo entiendo

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 22, 2023 Nov 22, 2023

Copy link to clipboard

Copied

what do you mean by adobe "assistants"?  is that adobe support via chat or twitter/x?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2023 Nov 23, 2023

Copy link to clipboard

Copied

Si exacto soporte, ellos no supieron responderme y yo no se lo que estoy pagando realmente, estoy muy inconforme

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 23, 2023 Nov 23, 2023

Copy link to clipboard

Copied

LATEST

check this, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

if that doesn't help and you still don't recognize the charge, contact your credit card issuer and dispute the charge or report suspected fraud.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines