FACTURATION ABUSIVE

New Here ,
Sep 17, 2021 Sep 17, 2021

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J'AIE ANNULE MES FORMULES SUR VOTRE SITE

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New Here ,
Sep 17, 2021 Sep 17, 2021

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je reçoit toujour deux prélèvement de 17,99 euros débité sur mon compte,a ce jour,je ne VEUX PLUS AVOIR A FAIRE A VOTRE SOCIETE,JE VEUX LE REMBOURSSEMENT DES DEUX PRELEVEMENT,DE 17,99 EFFECTUES SUR MON COMPTE CE MOIS DE SEPTEMBRE

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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Henri, I reviewed your account, and there are no active plans. However, if you are still being charged, please begin a secure chat session at https://helpx.adobe.com/contact.html so that a member of our support team can review your account and provide any available refunds.

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Adobe Community Professional ,
Sep 17, 2021 Sep 17, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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Adobe Community Professional ,
Sep 17, 2021 Sep 17, 2021

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Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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