Est-il possible d'annulation un renouvellement automatique d'un abonnement pour un mois ? La facture Adobe a été éditée mais le prélèvement n'a pas été fait. Je me suis trompé d'un jour sur la date de renouvellement.
i'm not sure exactly what you're trying to do, so contacting adobe support is probably the best way to proceed. there are 2 ways to contact adobe; chat and twitter:
chat: use a browser that allows popups and cookies and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human.
twitter: tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...
1
Reply
AdChoices