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Forgot to cancel ALL APPS trial

New Here ,
Jun 07, 2020 Jun 07, 2020

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I have an active photography subscription which i like to use.. But i thought i would try the free 7 day trial for all the apps, to see what it's about. I forgot to cancel the trial after 7 days, and now it's trying to charge my account all the time. I really don't want the ALL APPS subscription, as i have sufficient use with the photography plan. How do i stop this annoying constant charging for ALL APPS? Isn't it time for a better system regarding this? Adobe has the most annoying subscription system EVER! Nearly impossible to cancel something. Please stop the ALL APPS trial. Thank you!

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Billing, Creative Cloud

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Adobe Community Professional , Jun 07, 2020 Jun 07, 2020
To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html -or Chat link https://helpx.adobe.com/contact/support.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -or https://helpx.adobe.com/contact/phone.html...

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Adobe Community Professional ,
Jun 07, 2020 Jun 07, 2020

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To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html

 

>forgot to cancel the trial after 7 days

You signed a contract by agreeing to the terms, so now you will have to pay the fee to cancel before the end of the contract

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New Here ,
Jun 14, 2020 Jun 14, 2020

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Cancelled.

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