Forgot to cancel their free trial before it converted into a paid subscription.

[ob_default46403611]

I forgot to cancel my free trial, and now it has charged me. I can’t cancel it due to a billing issue because I don’t have enough funds to pay. I’ve tried contacting an agent, but every time an agent joins, it just sends an automated message and then leaves.

[ob_default46403611 · Accepted solution]

Never mind, I’ve managed to cancel it now.

[kglad]

thanks for the update.

but check your account, https://account.adobe.com to confirm there are no unwanted subscriptions.