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Frage Abonnement

New Here ,
Sep 04, 2020 Sep 04, 2020

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Hallo ich habe eine wichtige Frage,

Ich habe ein Abo bei Adobe was noch nicht abgebucht wurde und habe es dann gekündigt wofür mir dann Gebühren zum vorzeitigen Kündigen in Rechnung gestellt wurde. Das Problem ist mein PayPal funktioniert nicht mehr und ich kann nichts mehr darüber bezahlen. Eine VISA oder Mastercard habe ich auch nicht. Gibt es eine Möglichkeit das per Lastschrift/Sofort-Überweisung zu bezahlen? Ich möchte keine Probleme bzw. keine Mahnung oder Strafe bekommen.

Mit freundlichen Grüßen Marius soll

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Adobe Community Professional , Sep 04, 2020 Sep 04, 2020
As far as I know, Adobe does not do direct bank account payments... but you need to ask support This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link below -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -th...

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Guest
Sep 04, 2020 Sep 04, 2020

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Moving to the Account, Payment, & Plan forum from Photoshop

 

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Adobe Community Professional ,
Sep 04, 2020 Sep 04, 2020

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As far as I know, Adobe does not do direct bank account payments... but you need to ask support

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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