FREE TRIAL CANCELLATION

[dante_0020]

You better let me cancel my free trial. I do not want to be charged for the monthly suscription. Ive been trying to cancel the free trial but it does not let me. CANCEL MY FREE TRIAL IMMEDIATELY!

[kglad]

try using a mobile phone's updated non-opera browser with wifi disabled.

[dante_0020]

Ive tried that. it doesnt let me. Kinda funny it let me cancel the free trial for the $5.99 charge but not the 29.99 charge. Almost seems like they are scamming you with the free trial.

[kglad]

do you see the same thing with your mobile?

[dante_0020]

yes same thing. Tried everything. Different browsers. Cell phone etc

[Kanikas]

Hi dante_0020, 

Thanks for letting us know. Please contact our support team for assistance. Click here:https://adobe.ly/4oKnlUZ;

Hope this helps 

Thanks 
^KS

[sunhwa_2201]

I’m having the same problem. I’m trying to cancel both the free trial and my existing subscription, but it keeps sending me to an error page. It honestly feels like I’m getting scammed

[Shivangi_Gupta]

We are sorry for the trouble. Could you try the steps listed in this article? https://adobe.ly/4p3UTOC

If it does not help, please reach out to our support team as guided by my colleague.

^Shivangi

[kglad]

@sunhwa_2201 

and try using a mobile phone's updated non-opera browser with wifi disabled.