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From personal to business account, payment, and plan selection.

New Here ,
Aug 31, 2020 Aug 31, 2020

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Thank you for a good website experience. Am curious how to safely change from a personal and private home account to a business account at home? Your reply would be appreciated in this regard. 

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Account management , Billing

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correct answers 1 Correct answer

Community Expert , Sep 01, 2020 Sep 01, 2020

I don't think John read your post very carefully.  You want to access your business account from home.  Simply log-out and log-in with your business ID and password.

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your business ID and password.

 

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Community Expert ,
Aug 31, 2020 Aug 31, 2020

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1st you need to cancel your current account and remove everything related to your subscription... do be aware that an early cancel has a fee... https://www.adobe.com/legal/subscription-terms.html

 

2nd you sign in to the business acount and install Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html

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Community Expert ,
Sep 01, 2020 Sep 01, 2020

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I don't think John read your post very carefully.  You want to access your business account from home.  Simply log-out and log-in with your business ID and password.

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your business ID and password.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 14, 2022 Aug 14, 2022

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There is no gear.  I created a personal account using my school email, and now need to use the same email for school purposes under the "company or school" option.

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