FUI HACKEADO

[William25460807ue6u]

ME GUSTARIA COMUNICARME CON UN ASISTENTE

YA QUE HOY CAMBIARON MI EMAIL DE MI CUENTA DE ADOBE  PERDÍ TODOS MIS PSD  Y A LA VEZ TENGO UNA MEMBRESÍA ACTIVA.

[William25460807ue6u]

Hi

You'll need to contact Adobe Customer Care

[Ged_Traynor · Accepted solution]

Hi

You'll need to contact Adobe Customer Care

[Ged_Traynor · Accepted solution]

Hi

You'll need to contact Adobe Customer Care

[William25460807ue6u]

ME ATIENDE UN ASISTENTE VIRTUAL Y PARA SER ATENDIDO TENGO QUE HACER OTRA SUSCRIPCIÓN 

[Ged_Traynor]

Please stop typing in all CAP's, only Adobe customer care can help you with account issues.

[William25460807ue6u]

Que mal servicio 

[Test Screen Name]

If you talk to virtual assistant type AGENT

[jane-e]

If you don't get the help you need, ask for a supervisor or for Tier 2 support. Be sure to ask for a case number at the beginning.

Jane

[LinSims]

We're not Adobe employees, just other users like you. You have to talk to an Adobe employee for help with this. We do the best we can, but we do not have access to the backoffice systems.

[Nancy OShea]

None of this makes much sense.  Adobe doesn't remove PSD files from your hard drive. They should be where you saved them unless your computer is broken. 

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.