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gastos cancelación de un plan

New Here ,
Sep 03, 2020 Sep 03, 2020

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Acabo de cancelar la suscripción de Adobe. Me indica unos gastos de cancelación de 79 euros, está claro que no habré leido las condiciones bien en su momento. No volveré jamás a contratar un producto suyo

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Adobe Community Professional , Sep 03, 2020 Sep 03, 2020
For refund rules, refer to the following link. https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html In case you did not jump the free cancellation period by much and had some genuine trouble canceling the plan you can contact support and let them know, you might land a refund, no harm in talking. To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled. https://helpx.adobe.com/contact.html...

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Adobe Community Professional ,
Sep 03, 2020 Sep 03, 2020

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For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

In case you did not jump the free cancellation period by much and had some genuine trouble canceling the plan you can contact support and let them know, you might land a refund, no harm in talking.

To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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