Get refund

[сұлтан_7782]

Hello, everyone! I want to return my money, because I've got email that I need to upgrade my payment details due to my card validation date went out. and I think that adobe wouldn't write off money. In addition, 11,19 US dollars for me is big money. And before I've tried trial

[Peru Bob]

You need to have a valid form of payment before you can cancel a subscription and get a refund.
https://helpx.adobe.com/manage-account/using/update-billing-information.html

Also see here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

[kglad]

https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

[Shivangi_Gupta]

Hi @сұлтан_7782,

I can see that you have an active trial for Adobe Express. As per the account details, you have cancelled the subscription already. Have you been charged for the plan yet? 

If yes, please reach out to our support team here: https://adobe.ly/4iKohW5

They'll help you with the solution.

^Shivangi