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Good evening, there was a write-off of a paid subscription, I do not use the service , how to cancel

New Here ,
Aug 20, 2021 Aug 20, 2021

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Good evening, there was a write-off of a paid subscription, I do not use the service , how to cancel this payment and get my money back

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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Please go to Adobe Customer Service (make sure to sign into your Adobe account first):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert ,
Aug 20, 2021 Aug 20, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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