Got a refund - when I can expect my money back?

New Here ,
Sep 22, 2018 Sep 22, 2018

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So I refunded a subscription plan for the Photography bundle yesterday (well within the 14 day limit) and was told I would get my cash back immediately. Needless to say, it has not been immediate. When can I realistically expect my money back?

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correct answers 1 Correct answer

Adobe Community Professional , Sep 23, 2018 Sep 23, 2018

I suppose they need to to three work days at least to process the request and refund.

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Adobe Community Professional ,
Sep 22, 2018 Sep 22, 2018

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https://forums.adobe.com/people/publius+cornelius  wrote

...was told I would get my cash back immediately. Needless to say, it has not been immediate. When can I realistically expect my money back?

Immediate is as soon as possible.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Sep 22, 2018 Sep 22, 2018

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Very well, I shall wait till monday.

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Adobe Community Professional ,
Sep 23, 2018 Sep 23, 2018

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I suppose they need to to three work days at least to process the request and refund.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Dec 22, 2021 Dec 22, 2021

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money was taken from my account twice. refund the second payment.

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Adobe Community Professional ,
Dec 22, 2021 Dec 22, 2021

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This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
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Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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