Graduated college -- can I turn my enterprise account into a personal? Currently locked out.

[Erez5E45]

I just graduated from college and will continue using the full suite of Adobe CC apps. I'm hoping to use the same account so I don't lose certain files (especially my Portfolio site) but I do not want the account to remain an enterprise account nor have any ties to my school. I would also like to change the email, Adobe ID, etc.. Currently I can sign in but can't use the help features on Adobe's site for whatever reason (the plan has expired, but I have until June 8 before my site is no longer published).

Thanks in advance for any advice.

[Nancy OShea · Accepted solution]

[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

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Hi @Erez5E45,

Congraduations!!

Your school owns their Enterprise Plan.  Now that you've graduated, you need to subscribe to your own individual plan. 

Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the latest versions of these great products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps (31 + apps & services) and Single Apps Plans
https://www.adobe.com/creativecloud/plans.html

With regard to Portfolio, contact the Portfolio support team directly and ask them if they can move your old PF/Behance site to your new plan ID.  If your school plan has already expired, don't delay in contacting Portfolio support. 

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

[Erez5E45]

Thank you so much Ms. O'Shea, for the congratulations and the much needed help! 

[Nancy OShea]

You're welcome.  Glad to be of help. 🙂