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Graduated college -- can I turn my enterprise account into a personal? Currently locked out.

New Here ,
Jun 01, 2021 Jun 01, 2021

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I just graduated from college and will continue using the full suite of Adobe CC apps. I'm hoping to use the same account so I don't lose certain files (especially my Portfolio site) but I do not want the account to remain an enterprise account nor have any ties to my school. I would also like to change the email, Adobe ID, etc.. Currently I can sign in but can't use the help features on Adobe's site for whatever reason (the plan has expired, but I have until June 8 before my site is no longer published).

 

Thanks in advance for any advice.

 

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Adobe Community Professional , Jun 01, 2021 Jun 01, 2021
[Moderator moved from Using the Community (forums) to Account, Payment & Plan.] ======= Hi @Erez5E45, Congraduations!! Your school owns their Enterprise Plan.  Now that you've graduated, you need to subscribe to your own individual plan.  Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the latest versions of these great products & services: -- Photoshop CC and Photoshop on iPad -- Lightroom on desktop, mobile and the web -- Lightroom Classic -- Portfolio website + ...

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Adobe Community Professional ,
Jun 01, 2021 Jun 01, 2021

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[Moderator moved from Using the Community (forums) to Account, Payment & Plan.]

=======

Hi @Erez5E45,

Congraduations!!

 

Your school owns their Enterprise Plan.  Now that you've graduated, you need to subscribe to your own individual plan. 


Creative Cloud Photography Plan -- approx $10/month for 12 months. Includes the latest versions of these great products & services:
-- Photoshop CC and Photoshop on iPad
-- Lightroom on desktop, mobile and the web
-- Lightroom Classic
-- Portfolio website + hosting
-- Spark with premium features
-- Bridge
-- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Creative Cloud All Apps (31 + apps & services) and Single Apps Plans
https://www.adobe.com/creativecloud/plans.html

 

With regard to Portfolio, contact the Portfolio support team directly and ask them if they can move your old PF/Behance site to your new plan ID.  If your school plan has already expired, don't delay in contacting Portfolio support. 

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Thank you so much Ms. O'Shea, for the congratulations and the much needed help! 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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You're welcome.  Glad to be of help. 🙂

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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