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Help cancel private Adobe Stock when it is connected to Adobe Enterprise account

New Here ,
Jul 27, 2023 Jul 27, 2023

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How can I cancel my private Adobe Stock trial when it is added to my workplace Adobe Enterprise account without my intention? I have received an mail to my work-email address that I have to pay for the Adobe Stock membership or cancel if I don’t want to continue the the membership after the trial period, but when I enter my Adobe account, I have no permission to edit my plans since I am inside of an Adobe Enterprise account. I dont have any other Adobe account other than the Adobe Enterprice plan through my work space. I still managed to sign up for a trial period to Adobe Stock myself, but since I did it while I was logged in to my enterprise account I am now not able to cancel the subscription or manage the plan. Can someone please tell me how I can cancel the Adobe Stock membership without contacting the administrator of my Adobe Enterprise account, The administrator at my workplace was not involved in subscribing to Adobe Stock and therefor I don’t understand why I am not able to cancel it myself.

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correct answers 1 Correct answer

Community Expert , Jul 27, 2023 Jul 27, 2023

contact your admin if it's an enterprise stock subscription.

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Community Expert ,
Jul 27, 2023 Jul 27, 2023

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contact your admin if it's an enterprise stock subscription.

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