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help center email

Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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does anyone know adobes email ? i cant find it on this website and the chat doesnt help. i need help before nov 4rth 

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Account management , Billing

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correct answers 2 Correct answers

Community Expert , Nov 01, 2023 Nov 01, 2023

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Beginner , Nov 01, 2023 Nov 01, 2023

update its been resolved 

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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thx ill try that

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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keep us updated.

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Community Beginner ,
Nov 01, 2023 Nov 01, 2023

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update its been resolved 

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Community Expert ,
Nov 01, 2023 Nov 01, 2023

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thanks for the follow up.

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