Help! I’m angry !

New Here ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

I don’t understand what’s happening at all. Why are you constantly debiting money from me? There are no subscriptions on my phone, on what basis the money is withdrawn from my card. Take it all away for me. Who is using my profile illegally. I'm tired of this and can't contact you anywhere any support service I don't speak English Why is it so difficult to write off money from me I don't understand and didn't connect anything I'll write my mail.ee I'm waiting for you to take it away.

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

TOPICS
Account management , Billing

Views

103

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

Moving to the Account, Payment, & Plan forum from Using the Community

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

If you NEVER gave Adobe your card details, you can be sure that it is not your account. It seems more likely the card detailsd were stolen. But you should contact Adobe to check. Warning, scammers may contact you privately pretending to be Adobe staff. Adobe will never send you a private message asking you to email an account that isn't @adobe.com, or use Skype. Adobe never ask you for their password. These scammers want your Adobe info, credit cards, your money and control of your computer, please take care.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 13, 2021 May 13, 2021

Copy link to clipboard

Copied

LATEST

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines