HELP package creative cloud

New Here ,
Jan 15, 2022 Jan 15, 2022

Copy link to clipboard

Copied

Hello, 

I have annual creative cloud applications 100go and my payment come tomorrow the 16/01/2022.

But I want to change the package for the pictures package 20go. I have question, if I start this package, can I have the free evaluation ? Can I have the 14 days of cancellation ?

Thanks and best regards.

Camille.

 

Bonjour, 

Je dispose de l'abonnement annuel creative cloud 100go et mon prélèvement est prévu demain le 16/01/2022.

Je souhaite changer de formule pour la formule photographie 20go. Je souhaite savoir, si je démarre cette formule es que je bénéficie de l'évaluation gratuite ? Es que je bénéficie des 14 jours de rétractation ?

Merci par avance pour votre retour.

Cordialement; 

Camille.

Views

39

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 15, 2022 Jan 15, 2022

Copy link to clipboard

Copied

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 15, 2022 Jan 15, 2022

Copy link to clipboard

Copied

LATEST

No.  You don't benefit because you are commited to a 12 month 1TB Photography Plan.  Wait until your 12 month of service to cancel. Or cancel early and pay a 50% termination fee.  At which point you may re-subscribe to the 20GB Photography Plan.

 

===============
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines