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New Here ,
Oct 15, 2021 Oct 15, 2021

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good afternoon.  I have a problem that I haven't used the app for 2 months and now it took a bigger amount from me. I would like to get this money back if possible because I downloaded it once in August and also  money deduction.  Thank you for understanding

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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Hi,

For refund and sales advice you will need to contact your Adobe Team in your country.

This forum is dedicated to technical support.

Have you logged in your Adobe account to cancel the subscription?

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Adobe Community Professional ,
Oct 15, 2021 Oct 15, 2021

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Please contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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