Help!

[wkchat]

I just renewed my subscription, but Adobe won't get off the "subscribe" again mode. I'm sure I'm missing something somewhere, but there are no visible links to change or update.

[Jeffrey_A_Wright · Accepted solution]

Wkcat, thanks for posting about your new subscrition to this public discussion forum. I show that you have two subscriptions, although one of those subscriptions is past due. Please see https://adobe.ly/4cwlDSE for information on how to correct the previous subscription. You can also use the steps in https://adobe.ly/42qknM6 to cancel the duplicate subscription you started today.

Finally, please see https://adobe.ly/3EfHosY for several solutions to allow the computer to see your active subscription and exit trial mode. ^JW

[kglad]

start with @Jeffrey_A_Wright ' s post.

only if it falls to help should you proceed to

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

if those all fail, change your cc language.  eg, try international english

if that fails, change the install location