Hey guys PLEASE HELP Adobe retain my purchased twice and my bank charge me two times

New Here ,
Jun 27, 2021 Jun 27, 2021

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How I can have a refund ?? beacuse it feels like scam. Today is sunday so i cannot do anything unless is by telephone and in weekends doesnt work, please help theres no emails i can write or something.. 

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Adobe Community Professional ,
Jun 27, 2021 Jun 27, 2021

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This is a public forum, you need the link to Adobe support, not other users who can NOT help with a payment problem
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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