Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Higher amount was charged after 1 year subscription

New Here ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Hi, I bought annual subscription plan with monthly payment a year ago( student price). It used to cost about 15.5 euro/month. But this month, I was charged 29 euro and I saw the bill for next month (January 2021), it's going to charge 30 euro. I didn't buy other products from Adobe. And I'm still a student ( I think 29 euro neither student price nor general user price) . Can anyone from Adobe tell me what happen to my account, please? Thank you advance for your help.  

TOPICS
Billing

Views

44

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Dec 03, 2020 Dec 03, 2020

Likes

Translate

Translate
Adobe Community Professional ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

LATEST

Ok then. Thank you so much for your answer 🙂 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines