Hello, I would like to ask about unpleasant issue I am dealing with. As a teacher, I was paying for teacher plan each month 15,73 euro. Unfortunately, after a year (and I admit I absolutely forgot about checking it), my plan was automatically changed to "normal" one for 30,24 euro, so those money was automatically paid. What is worse, in my account there is no option to go back to the teacher plan, although I am still working as a teacher and I could even prove it by the document. That is making me upset, cause double price is something I can hardly effort (as a bonus, cancellation fee is terribly expesive as well) 😞 I couldn't find any way how to directly contact some customer support. Could you please give me an advise how to solve this? I would be grateful. Thank you very much!
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Education subscription has a VERY LOW rate for the first year... then the rate goes up
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Thank you very much, it helped me. Problem solved.
thanks for the follow-up.
The regular rate is USD $55/mo.
Students & Teachers pay USD $20/month for 1 year only. After that it goes up to USD $30/month until you cancel or leave school (whichever comes first).
I think you're still getting the current educational discount even tough it's slightly more per month now than last year.
Log-in below to confirm which plan you have and how much it costs per month.
Thank you very much, it is already solved through chat with person from support.