How can I talk to a human from Adobe Support?

New Here ,
May 17, 2022 May 17, 2022

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I've accidentally paid for a subscription with an email account that's not mine.

 

I can't find any help on any of the forums, and feel like this is something I have to get help from someone I can actually talk to.

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Account management , Billing

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correct answers 1 Correct answer

Adobe Community Professional , May 17, 2022 May 17, 2022
Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen...

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Adobe Community Professional ,
May 17, 2022 May 17, 2022

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Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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New Here ,
May 17, 2022 May 17, 2022

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Thank you!

My issue was resolved thanks to your help.
I appreciate it! 

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