How do I cancel an Enterprise account?

[Lindsey5F9B]

I signed up a week ago, tried to cancel before my trial was over, it would not let me. I forgot about it and I was charged today. Tried to cancel again. It's saying I have an enterprise account since I signed up with my school email. Apparently it will not let me cancel at all via the normal way. I cannot find a way to contact Adobe support to cancel my subscription, and I have zero idea who my "admin contact" is (also something adobe will not show me). I'm annoyed and I just want my account gone. I cannot afford $22 a month when I am a broke grad school student. How do I cancel my account and/or get a hold of Adobe support?

[Manan Joshi]

For contacting supportm login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

[Lindsey5F9B]

I cannot do this because it says to contact my admin, so that will not work.

[Guest]

Moving to the Account, Payment, & Plan forum from Photoshop

[Manan Joshi · Accepted solution]

To contact admin see the following

https://helpx.adobe.com/enterprise/kb/contact-administrator.html

If this also does not reveal any information then you will have to talk to people in your university to find who the Admin is

-Manan