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How do I cancel my adobe subscription after the trial period?

New Here ,
Sep 09, 2020 Sep 09, 2020

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How do I cancel my adobe subscription after the trial period? I do everything according to the instructions, an error pops up, I want to contact technical support, there is a bot that does not help anything.

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correct answers 1 Correct answer

Community Expert , Sep 09, 2020 Sep 09, 2020

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mind

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Community Expert ,
Sep 09, 2020 Sep 09, 2020

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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New Here ,
May 11, 2023 May 11, 2023

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Je veux annuler mon compte Adobe après l 

Essai gratuit de 7 jours.

Merci

 

 

 

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Adobe Employee ,
May 11, 2023 May 11, 2023

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Hi there,

 

Happy to help!

 

Please follow the link below which has the steps on how to cancel a subscription.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

In case you are still unable to cancel the subscription with the help of the link, feel free to contact us via so that our support team can help you.

https://helpx.adobe.com/contact.html?rghtup=autoOpen

 

If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

 

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

 

Hope the information was helpful to you. Please let me know if you have any further questions.

 

Sincerely,

Rashmi Swain

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